OrOnSales qualification
Inbound leads called back immediately, qualified against underwriting or ICP rules, booked and written to the CRM.
Private Enterprise
Retire the IVR.
Keep the outcome.
Insurance, finance, logistics and retail teams run enormous volumes of repetitive, low-margin conversation. OrOn replaces the menu tree and the manual follow-up with agents that finish the job inside your existing systems, and prove the saving against your own baseline.
6 wksTime to production
99.5%Uptime SLA
32+Languages
Cloud / VPCor fully on-prem
Where enterprises deploy first
Start where the volume
and the margin collide
The best first deployment is always the highest-volume, lowest-complexity call category. It pays for the programme and earns the internal credibility for the next one.
Tier-1 service
Order status, rescheduling, claims and account changes resolved end to end, with only genuine exceptions escalated.
Back-office follow-up
Document chasing, payment reminders, renewal outreach and verification calls that nobody has time to make consistently.
Your existing stack
SIP, Twilio, Genesys and Avaya on the telephony side; Salesforce, Dynamics, SAP, WMS and ticketing on the systems side.
Deployment on your terms
Managed cloud, your own VPC, or fully on-premise, the same agent, the same behaviour, different perimeter.
Proven against your baseline
Every metric we publish is measured against the customer's own pre-deployment numbers over a minimum 60-day window.
How it works
The standard enterprise rollout
Six weeks to production, with a supervised pilot before any traffic is fully automated.
Scope
We analyse call recordings and volumes to identify the categories with the highest automation return.
Integrate
Telephony and systems connected, data flows agreed with your security team, fields mapped.
Build & tune
The agent is trained on your real conversations, reviewed by your operations and compliance leads.
Pilot to production
Supervised traffic first, measured against baseline, then progressive cutover with rollback available.
- Six-week standard deployment from scoping to production
- 99.5% uptime SLA with elastic peak capacity
- Cloud, private VPC or fully on-premise deployment
- SSO, role-based access and immutable audit logging
- Measured against your own pre-deployment baseline
- Rollback path available at every stage of cutover
“The best voice-AI system I have heard.”
VP Customer Experience, global insurance group, name withheld under NDAThe pilot runs on a subset of live traffic and is measured against your own pre-deployment baseline over at least 60 days, resolution rate, handling time, cost per contact and CSAT. You see the real numbers on your own calls before scaling.
No. The agent connects as another endpoint on your existing telephony, SIP, Twilio, Genesys, Avaya, Five9. Your routing, reporting and workforce tools stay in place.
We support enterprise security review as standard: architecture documentation, data-flow diagrams, penetration test results, SSO integration and, where required, on-premise deployment that removes external data flow from the question entirely.
Monthly conversation minutes with volume tiers, plus the deployment model. On-premise is licensed annually. Enterprise agreements are structured around committed volume with overage terms.
Every conversation is recorded and transcribed with confidence scores. Low-confidence turns escalate automatically. During rollout you can run in supervised mode where a human reviews outcomes before they are committed, and a rollback path exists at every stage.
Contact
Model the business case with us
Tell us the use case and the volume. We come back within one business day with a scoped pilot, a timeline and a number.
Contact Us